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SSA’s Response to the 2019 Novel Coronavirus Pandemic
The 2019 Novel Coronavirus (COVID-19) changed the Social Security Administration’s (SSA) operations and the way it serves its customers. To mitigate the impact COVID-19 had on the public, Congress and the Office of Management and Budget passed several regulations, including mandates for SSA. In addition, SSA maximized telework and limited in-person services to ensure the health and safety of employees and visitors entering its facilities.
Our Audit reports may contain sensitive and confidential information
requiring safeguarding or limited disclosure consistent with law,
regulations and Government-wide policies. Previously, we limited the
distribution of reports containing this type of information. We now
redact that specific information to allow maximum distribution of all