SSA’s Response to the 2019 Novel Coronavirus Pandemic
The 2019 Novel Coronavirus (COVID-19) changed the Social Security Administration’s (SSA) operations and the way it serves its customers. To mitigate the impact COVID-19 had on the public, Congress and the Office of Management and Budget passed several regulations, including mandates for SSA. In addition, SSA maximized telework and limited in-person services to ensure the health and safety of employees and visitors entering its facilities.
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