The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before
sharing sensitive information, make sure you’re on a federal
government site.
The site is secure.
The https:// ensures that you are connecting to
the official website and that any information you provide is
encrypted and transmitted securely.
We issued this to determine (1) the accuracy of the Social Security Administration’s (SSA) telephone service metrics and (2) the extent performance changed during Fiscal Year (FY) 2025, including the factors that may have contributed to those changes.
SSA Office of the Inspector General
An Official website of the Federal Government