Case Folder Storage and Retrieval at the Social Security Administration’s Megasite Records Center
- Audit report number
- A-04-99-62006
- Full report
- /~assets/audits/full/a-04-99-62006.pdf
Objectives: To evaluate the Social Security Administration’s (SSA) management of title II case folder storage and retrieval at the Rolling Heights Megasite and to determine the cause for folder request processing delays and missing case folders.