2010 Cost-of-Living Adjustment Notices with Incorrect Payment Dates
- Audit report number
- A-02-10-20107
- Full report
- /~assets/audits/full/a-02-10-20107_7.pdf
- Summary report
- /~assets/audits/summary/20107.pdf
Objective: To determine why incorrect payment dates were included in some 2010 Cost-of-Living Adjustment (COLA) notices sent to beneficiaries and to assess the steps the Social Security Administration took to prevent a recurrence. We also determined the costs related to the erroneous 2010 COLA notices and whether the notices met other quality standards.