Manual Processes for Resource-intensive Workloads
- Audit report number
- A-07-19-50882
- Full report
- /~assets/uploads/a-07-19-50882.pdf
- Summary report
- /~assets/uploads/a-07-19-50882summary.pdf
Objectives: To determine whether the Social Security Administration’s automation enhancements (1) reduced manual processing for resource-intensive workloads and (2) were cost-effective.