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The Social Security Administration’s Telephone Service Disruptions

Audit report number
A-05-22-51149
Full report
/~assets/uploads/a-05-22-51149.pdf
Summary report
/~assets/uploads/a-05-22-51149summary.pdf

Objective: To determine the extent of the disruptions to the Social Security Administration’s (SSA) telephone services and their impact on the public.

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