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Comparing the Social Security Administration’s Workload Statistics During the COVID-19 Pandemic to Prior Years

Audit report number
A-05-21-51062
Management challenge
SSA’s Response to the 2019 Novel Coronavirus Pandemic
Full report
/~assets/uploads/a-05-21-51062.pdf
Summary report
/~assets/uploads/a-05-21-51062summary.pdf

Objective: To summarize information about the Social Security Administration’s (SSA) workloads during the COVID-19 pandemic period of April 2020 to March 2021 and compare it to Agency workloads in prior years.

Read the full report

Read the summary

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