Comparing the Social Security Administration’s Workload Statistics During the COVID-19 Pandemic to Prior Years
- Audit report number
- A-05-21-51062
- Management challenge
- SSA’s Response to the 2019 Novel Coronavirus Pandemic
- Full report
- /~assets/uploads/a-05-21-51062.pdf
- Summary report
- /~assets/uploads/a-05-21-51062summary.pdf
Objective: To summarize information about the Social Security Administration’s (SSA) workloads during the COVID-19 pandemic period of April 2020 to March 2021 and compare it to Agency workloads in prior years.