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The Social Security Administration’s Mail Processing During the COVID-19 Pandemic

Audit report number
A-08-21-51115
Management challenge
SSA’s Response to the 2019 Novel Coronavirus Pandemic
Full report
/~assets/uploads/a-08-21-51115.pdf
Summary report
/~assets/uploads/a-08-21-51115summary.pdf

Objective: To determine whether the Social Security Administration (SSA) had adequate controls over mail processing during the COVID-19 pandemic.

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Read the summary

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