The Social Security Administration’s Mail Processing During the COVID-19 Pandemic
- Audit report number
- A-08-21-51115
- Management challenge
- SSA’s Response to the 2019 Novel Coronavirus Pandemic
- Full report
- /~assets/uploads/a-08-21-51115.pdf
- Summary report
- /~assets/uploads/a-08-21-51115summary.pdf
Objective: To determine whether the Social Security Administration (SSA) had adequate controls over mail processing during the COVID-19 pandemic.