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Manual Actions on Old-Age, Survivors and Disability Insurance Post-entitlement Alerts

Audit report number
A-07-18-50621
Management challenge
Minimize Payment Errors and Improve Management of Payment Workloads
Full report
/~assets/audits/full/a-07-18-50621.pdf
Summary report
/~assets/audits/summary/a-07-18-50621summary.pdf

Our objective was to determine whether Social Security Administration (SSA) processing center (PC) employees correctly processed Old-Age, Survivors and Disability Insurance (OASDI) post-entitlement alerts produced by the Title II Redesign (T2R) system.

Read the full report

Read the summary report

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