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The Social Security Administration’s Electronic Remittance System for Beneficiary-related Debts

January 27, 2020

Office Affiliation: The Office of Audit

Audit Report Number: A-04-19-50780

Our objectives were to determine the accuracy and timeliness of remittances field offices processed via the Social Security Electronic Remittance System (SERS) for beneficiary-related debts. We also determined whether remittances field offices mailed to the Social Security Administration’s (SSA) Mid-Atlantic Program Service Center )(MATPSC) should have been processed through SERS.




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