The Social Security Administration’s Electronic Remittance System for Beneficiary-related Debts
- Audit report number
- A-04-19-50780
- Management challenge
- Improve Service Delivery
- Full report
- /~assets/audits/full/a-04-19-50780.pdf
- Summary report
- /~assets/audits/summary/a-04-19-50780summary.pdf
Our objectives were to determine the accuracy and timeliness of remittances field offices processed via the Social Security Electronic Remittance System (SERS) for beneficiary-related debts. We also determined whether remittances field offices mailed to the Social Security Administration's (SSA) Mid-Atlantic Program Service Center )(MATPSC) should have been processed through SERS.
