Field Office Closures in the Philadelphia Region
- Audit report number
- A-03-18-50720
- Management challenge
- Improve Service Delivery
- Full report
- /~assets/audits/full/a-03-18-50720.pdf
- Summary report
- /~assets/audits/summary/a-03-18-50720_summary.pdf
Our objective was to address concerns from Representatives Donald S. Beyer, Jr., and Elijah E. Cummings regarding the closing of Social Security Administration (SSA) field offices in Arlington, Virginia, and Baltimore North, Maryland.1 We evaluated SSA’s (1) reasons for the field office closures, (2) plans to mitigate any effects on individuals served by the field offices, and (3) adherence to its internal policies related to congressional and public notification of the office closures.
