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Envoy, a Representative Payee for the Social Security Administration

July 27, 2018

Audit report number: A-13-18-50292
Management challenge: Improve Service Delivery
Full report: /~assets/audits/full/a-13-18-50292.pdf
Summary report: /~assets/audits/summary/a-13-18-50292_summary.pdf

Our objectives were to determine whether Envoy of Staunton, LLC (Envoy), a representative payee for the Social Security Administration (SSA), (1) had effective safeguards over the receipt and disbursement of Social Security benefits, (2) used and accounted for Social Security benefits in accordance with the Agency’s policies and procedures, and (3) adequately protected beneficiaries’ personally identifiable information.

Envoy, a Representative Payee for the Social Security Administration

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