Undeliverable Social Security Number Cards (Limited Distribution)
- Audit report number
- A-15-17-50279
- Management challenge
- Secure Information Systems and Protect Sensitive Data
- Summary report
- /~assets/audits/summary/a-15-17-50279_summary.pdf
Our objective was to determine (1) whether changes to the Social Security number (SSN) card application process have decreased the number of returned SSN cards and (2) why SSN cards were returned to the Agency as undeliverable. We also evaluated the controls in place for handling and destroying undeliverable cards.