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Congressional Response Report: Reasons for Hearing-related Delays

June 05, 2017

Office Affiliation: The Office of Audit

Audit Report Number: A-05-17-50268

On November 17, 2016, we received a letter from the Chairman of the Subcommittee on Social Security, House Ways and Means Committee, asking how claimants who fail to appear or postpone scheduled hearings affected SSA’s hearings backlog. The Chairman had seven specific questions. The Chairman also noted that claimants who fail to appear or postpone their scheduled hearings without good reason not only delay the processing of their own cases, they use scarce resources. As of March 2017, about 1.1 million claimants were awaiting a hearing decision.

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