Customer Waiting Times in the Social Security Administration’s Field Offices
We are issuing this report to provide information about customer wait times at the Social Security Administration’s (SSA) field offices.
SSA administers its programs and services through a network of approximately 1,220 field offices in 10 regions that serve the public throughout the United States and its territories. Field offices are SSA’s primary point of face-to-face contact with the public.
See the full report and summary at the links below: