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SSA’s Internal Controls over Issuing and Monitoring Contractors’ Homeland Security Presidential Directive-12 Credentials

April 19, 2013
We reviewed the processes for SSA components involved in Homeland Security Presidential Directive-12 suitability and credentialing. Overall, we determined that, in certain cases, SSA did not communicate the results of suitability determinations to the appropriate personnel, did not deactivate credentials timely or enforce the collection of credentials from terminated contractors.

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During our review, we found instances when SSA’s components did not follow procedures for (1) terminating unsuitable contractors and ensuring investigations were complete, (2) cancelling terminated contractors’ credentials, and (3) enforcing the collection and destruction of credential cards.

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