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Performance Indicator Audit - Hearing Requests

February 28, 2013
We contracted with KPMG, LLP (KPMG) to evaluate one of the Social Security Administration’s (SSA) PIs established to comply with the

Government Performance and Results Act of 1993. KPMG audited the PI, Complete the Budgeted Number of Hearing Requests, which was included in SSA’s Fiscal Year (FY) 2011 Performance and Accountability Report (PAR). </p>

For this audit, our objective was to (1) comprehend and document the sources of data that were collected to report on the specified performance indicator (PI); (2) identify and test critical controls (both electronic data processing and manual) of systems from which the specified performance data were gathered; (3) test the adequacy, accuracy, reasonableness, completeness, and consistency of the underlying data for the specified PI; and (4) recalculate the measure to verify its accuracy.

</p>Read the full report

Read the summary report

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