Controls over Direct Deposit Changes Initiated in Field Offices (Limited Distribution)
- Audit report number
- A-06-12-22101
- Full report
- /~assets/audits/summary/summary-22101-3.pdf
SSA beneficiaries have a variety of ways to initiate a direct deposit change. Beneficiaries can request changes by calling or visiting an SSA field office, by calling SSA's 800-number, through SSA's Internet and automated 800-number applications, or through their financial institution (auto-enrollment). Beneficiaries can also receive their monthly payments via Direct Express.
In this report, our objective was to determine the effectiveness of controls over direct deposit account changes initiated in SSA field offices.SSA beneficiaries have a variety of ways to initiate a direct deposit change. Beneficiaries can request changes by calling or visiting an SSA field office, by calling SSA's 800-number, through SSA's Internet and automated 800-number applications, or through their financial institution (auto-enrollment). Beneficiaries can also receive their monthly payments via Direct Express.
In this report, our objective was to determine the effectiveness of controls over direct deposit account changes initiated in SSA field offices.Read the summary report
