Skip to main content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.


The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

The Role of National Hearing Centers in Reducing the Hearings Backlog

April 04, 2012

The National Hearing Centers are part of SSA’s strategy to address the pending hearings backlog and reduce case-processing time by increasing adjudicatory capacity and efficiency with a focus on an electronic hearings process. Administrative law judges at the NHCs use video technology to conduct all of their hearings. ALJs at the NHCs conduct video hearings with claimants in hearing offices or other sites nationwide.

Read the full report

Read the summary report

Looking for U.S. government information and services?