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The Social Security Administration’s Electronic Services

October 31, 2011

As of January 2011, SSA had 22 Internet-based electronic services available to the public, such as the “Retirement Estimator,” the online Disability Application, and the “Check Your Benefits” service. This audit looked at how the Agency planned to expand these services in the future, and it assessed SSA’s marketing of its electronic services through the use of social media.Read the full report

Read the summary report

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