Applicant Experiences with Disability Insurance Benefit Internet Claim Applications
- Audit report number
- A-07-10-20176
- Full report
- /~assets/uploads/a-07-10-20176.pdf
- Summary report
- /~assets/audits/summary/a-07-10-20176s.pdf
The objective of our review was to obtain applicants’ perceptions of the Internet claim (iClaim) process for Disability Insurance benefits (DIB).