Throughout his OIG career, Inspector General Patrick O’Carroll has focused the OIG’s audit, investigative, and legal efforts on helping the Social Security Administration become more effective, efficient, and accountable.
It’s with many years of experience addressing and solving problems at the highest level of government, then, that O’Carroll will soon share his skills and expertise with other agencies and organizations.
The Inspector General recently became a Fellow with the National Academy of Public Administration, or NAPA, which is an independent, non-profit, and non-partisan organization, chartered by Congress to help government agencies address critical management challenges through in-depth studies and analyses, advisory services, and technical assistance.
The Academy, established in 1967, has more than 800 Fellows, including former cabinet officers, Members of Congress, governors, mayors, and state legislators, as well as prominent scholars, business executives, and public administrators.
“It’s an honor and a privilege to join an organization of NAPA’s reputation and authority,” O’Carroll said. “I’ve been a government employee for my entire professional career, with the Secret Service and then the OIG, so I’m committed to improving government operations and service to the public. I’m looking forward to contributing to the Academy in any way that I can.”
NAPA has experience addressing challenges faced by many government agencies, including SSA. The Academy, at the request of Congress, last year published the report, Anticipating the Future: Developing a Vision and Strategic Plan for the Social Security Administration for 2025-2030.
As we’ve recommended in prior OIG audits, NAPA concluded that SSA should expand and enhance its virtual service delivery channels, and introduce new technologies to effectively meet customer needs and expectations in the future. James Huse, O’Carroll’s predecessor as Social Security’s Inspector General, is also a NAPA Fellow and served on the seven-member panel that oversaw the report’s research and development.
O’Carroll was formally inducted into NAPA at a ceremony in Arlington, Virginia on Dec. 3. Acting Commissioner of Social Security Carolyn Colvin is also a member of the 2015 NAPA Fellow class.
In a recent interview with Federal News Radio, the Inspector General discussed the OIG’s current priorities and how he feels about becoming a NAPA Fellow. You can listen to the interview here.