Minimize Payment Errors and Improve Management of Payment Workloads

Audit By Issue Slug: 
minimize-payment-errors-and-improve-management

Windfall Elimination Provision Exemptions

Date: 
Thursday, August 8, 2019

We issued this to determine whether the Social Security Administration (SSA) correctly exempted Old-Age, Survivors and Disability Insurance (OASDI) benefits from the Windfall Elimination Provision (WEP). Specifically, we reviewed exemptions for (a) workers who had 30 or more years of coverage subject to Social Security earnings, (b) workers who were eligible for a pension before 1986, and (c) Federal employees under the mandatory coverage provision.

Date: 
Thu, 08/08/2019

Follow-up: Aged Beneficiaries Whose Benefits Have Been Suspended for Address, Whereabouts Unknown, or Foreign Enforcement

Date: 
Tuesday, August 6, 2019

We issued this to determine whether the Social Security Administration (SSA) had taken appropriate actions for Old-Age, Survivors and Disability Insurance beneficiaries over age 70 whose benefits were suspended for address, whereabouts unknown, or failure to return the foreign enforcement questionnaire.

Date: 
Tue, 08/06/2019

Supplemental Security Income Redeterminations Closed by Field Office Management

Date: 
Wednesday, June 19, 2019

We issued this to identify instances where field office managers and supervisors closed unusual volumes of Supplemental Security Income (SSI) redeterminations and determine whether they closed the redeterminations in accordance with Agency policy.

Date: 
Wed, 06/19/2019

Minimize Payment Errors and Improve Management of Payment Workloads

SSA issues monthly payments to approximately 70 million people.  Even the slightest error can result in millions of dollars in over- or underpayments.  In FY 2017, SSA estimated computation errors resulted in more than $1 billion in over- and underpayments, and verification deficiencies resulted in nearly $1 billion in overpayments.  

Follow-up: Underpayments on Prior Supplemental Security Income Records

Date: 
Thursday, June 6, 2019

We issued this to determine whether the Social Security Administration (SSA) identified and properly resolved underpayments on prior Supplemental Security Income (SSI) records.

Date: 
Thu, 06/06/2019