Improve Customer Service

For the past 82 years, the public has depended on SSA’s programs. Whether it is after the loss of a loved one, the onset of disability, or during the transition from work to retirement, SSA touches the lives of virtually every person in America. 

The following reports address SSA's efforts to improve customer service. 

Individual Representative Payees for the Social Security Administration in the Philadelphia Region

DATE: Friday, April 22, 2005
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Individual Representative Payees for the Social Security Administration in the Kansas City Region

DATE: Monday, April 11, 2005
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Social Security Administration's Controls for Concurrently Entitled Beneficiaries with Representative Payees

DATE: Monday, April 11, 2005
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The Social Security Administration's Regional Office Procedures for Addressing Employee-Related Allegations in Region X

DATE: Wednesday, March 30, 2005
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The Social Security Administration's Procedures for Addressing Employee-Related Allegations in Region VII

DATE: Tuesday, March 29, 2005
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Individual Representative Payees for the Social Security Administration in the Denver Region

DATE: Monday, March 21, 2005
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Individual Representative Payees for the Social Security Administration in the Seattle Region

DATE: Tuesday, March 8, 2005
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Individual Representative Payees for the Social Security Administration in the Dallas Region

DATE: Friday, February 11, 2005
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Individual Representative Payees for the Social Security Administration in the New York Region

DATE: Monday, January 31, 2005
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Individual Representative Payees for the Social Security Administration in the Boston Region

DATE: Wednesday, December 8, 2004
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