The Social Security Administration's Electronic Remittance System for Beneficiary-related Debts

Date: 
Thursday, January 23, 2020
Management Challenge: 
Report Number: 
A-04-19-50780
Report Type: 
Audit Report
Office Affiliation: 

Our objectives were to determine the accuracy and timeliness of remittances field offices processed via the Social Security Electronic Remittance System (SERS) for beneficiary-related debts. We also determined whether remittances field offices mailed to the Social Security Administration's (SSA) Mid-Atlantic Program Service Center )(MATPSC) should have been processed through SERS.