Envoy, a Representative Payee for the Social Security Administration

Date: 
Friday, July 27, 2018
Management Challenge: 
Report Number: 
A-13-18-50292
Report Type: 
Audit Report
Office Affiliation: 

Our objectives were to determine whether Envoy of Staunton, LLC (Envoy), a representative payee for the Social Security Administration (SSA), (1) had effective safeguards over the receipt and disbursement of Social Security benefits, (2) used and accounted for Social Security benefits in accordance with the Agency’s policies and procedures, and (3) adequately protected beneficiaries’ personally identifiable information.