The Social Security Administration's Field Office Consolidation Decision Process

Tuesday, May 12, 2015
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Audit Report
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An investigation by the Senate Special Committee on Aging included a review of 19 field offices the Social Security Administration consolidated in Fiscal Year 2014 and found SSA ". . . could not provide a decision maker with data needed to make a sound decision . . ." to justify field office consolidations.  The Committee made several recommendations.

Our report assessed SSA's process for evaluating field offices for consolidation.