Field Office Closures in the Philadelphia Region (Congressional Response Report)

Date: 
Thursday, September 27, 2018
Management Challenge: 
Report Number: 
A-03-18-50720
Report Type: 
Audit Report
Office Affiliation: 

Our objective was to address concerns from Representatives Donald S. Beyer, Jr., and Elijah E. Cummings regarding the closing of Social Security Administration (SSA) field offices in Arlington, Virginia, and Baltimore North, Maryland.1 We evaluated SSA’s (1) reasons for the field office closures, (2) plans to mitigate any effects on individuals served by the field offices, and (3) adherence to its internal policies related to congressional and public notification of the office closures.