Training at Offices that Make Disability Determinations

Wednesday, March 14, 2012
Management Challenge: 
Report Number: 
Report Type: 
Audit Report
Office Affiliation: 

The purpose of this report was to determine whether the Social Security Administration provided adequate training resources to offices that made disability determinations.

We found that SSA did provide training resources to these offices, but we also determined that offices required additional support. We recommended that SSA promote communication among offices that make disability determinations, to minimize duplicative efforts, and to ensure that training materials incorporate all the applications adjudicators use regularly.