Audit Reports by Fiscal Year - 2008

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Beneficiary and Recipient Use of "In Care of" Addresses

DATE: Tuesday, August 19, 2008
REPORT NUMBER: A-06-08-18015
MANAGEMENT CHALLENGE: Improve Customer Service
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Congressional Response Report: Social Security Administration Payments Sent to Payday Loan Companies

DATE: Tuesday, June 24, 2008
REPORT NUMBER: A-06-08-28112
MANAGEMENT CHALLENGE: Improve Customer Service
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Congressional Response Report: Financial Institutions Deducting Fees and Garnishments from Social Security Benefits

DATE: Wednesday, July 2, 2008
REPORT NUMBER: A-15-08-28031
MANAGEMENT CHALLENGE: Improve Customer Service
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The Effectiveness of the Social Security Administration's 800-Number Automation Service

DATE: Friday, October 19, 2007
REPORT NUMBER: A-02-07-17049
MANAGEMENT CHALLENGE: Improve Customer Service
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The Social Security Administration's Ability to Reach Individuals Using the Social Security Statement

DATE: Friday, January 11, 2008
REPORT NUMBER: A-15-07-17095
MANAGEMENT CHALLENGE: Improve Customer Service
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The Social Security Administration Field Offices' Training of Staff

DATE: Monday, July 28, 2008
REPORT NUMBER: A-13-08-18029
MANAGEMENT CHALLENGE: Improve Customer Service
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Individual Volume Representative Payee in Topeka, Kansas

DATE: Thursday, August 28, 2008
REPORT NUMBER: A-07-08-18039
MANAGEMENT CHALLENGE: Improve Customer Service
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The Henry Ittleson Center - An Organizational Representative Payee for the Social Security Administration

DATE: Thursday, March 27, 2008
REPORT NUMBER: A-02-07-27077
MANAGEMENT CHALLENGE: Improve Customer Service
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Supplemental Security Income Recipient Marriages Not Reported to the Social Security Administration

DATE: Monday, May 19, 2008
REPORT NUMBER: A-01-07-27109
MANAGEMENT CHALLENGE: Reduce Improper Payments and Increase Overpayment Recoveries
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Underpayments to Widows

DATE: Thursday, May 22, 2008
REPORT NUMBER: A-01-08-28116
MANAGEMENT CHALLENGE: Reduce Improper Payments and Increase Overpayment Recoveries
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