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Strategic Plan for Fiscal Years 2021-2025

Message from the Inspector General

I am pleased to present the Social Security Administration (SSA) Office of the Inspector General’s (OIG) Strategic Plan, outlining the direction of SSA OIG through 2025. This plan reflects our mission and vision for the future, describes our values, establishes clear goals and objectives, and outlines the strategies we will employ to reach our goals. We will use this plan as a guide to align our resources and focus our efforts on initiatives that will drive meaningful change to protect taxpayer dollars.

Our mission is to serve the public through independent oversight of SSA’s programs and operations. We accomplish our mission by conducting independent audits, evaluations, and investigations; searching for and reporting systemic weaknesses in SSA’s programs and operations; and providing recommendations for program, operations, and management improvements. In FY 2020, we expanded our priorities to include oversight and investigations work related to the COVID-19 pandemic.

We have consistently delivered valuable oversight information to SSA, Congress and other stakeholders, and the public. Our work has led to changes in legislation, regulation, policy, and operations. As our workloads grow and evolve, we will continue to deliver products that lead to meaningful change; and we will find new ways to increase our impact. We will take innovative steps forward to improve our organization by building our data analytics capacity, increasing data driven decision-making, and investing in information technology and automation tools. These improvements will lead to a more nimble and responsive organization.

This plan is dynamic and adaptive by design to accommodate the realities of changing circumstances, emerging threats and vulnerabilities, and shifts in priorities. We are committed to regularly reviewing data and discussing our progress and achievements with our stakeholders, and, as necessary, adjusting our plan to best serve taxpayers.

View the Strategic Plan for Fiscal Years 2021-2025

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