Effectiveness of Special Indicator Codes on the Social Security Administration’s Numident File
To assess the effectiveness of Special Indicator codes on the Social Security Administration’s (SSA) Numident file.
SSA adds Special Indicator codes to Numident records to alert employees to special situations, identify Social Security numbers (SSN) that individuals obtained fraudulently, prevent unauthorized disclosure of information, block the issuance of replacement SSN cards and SSN verification printouts, and prevent verification of SSNs.To view the full report, visit http://www.ssa.gov/oig/ADOBEPDF/A-08-09-19099.pdf
Although SSA policies and procedures instructed field office personnel to add/delete certain Special Indicator codes, employees did not always properly do so. We believe this occurred primarily because field office personnel were not aware of policies and procedures or clear about which Special Indicator codes they should add/delete. We believe that failure to comply with policies and procedures may increase the Agency’s risk of exposure to inappropriate issuance of replacement SSN cards or unauthorized disclosure of information.
SSA needs to:
SSA agreed with the recommendations.