- Avoid calling any number provided by a suspicious source, as the unknown source might pressure you to provide your personal information, or to make a payment or purchase for fictitious reasons.
- Avoid making payments over the phone or purchasing gift cards or banking cards to resolve government or business matters.
“This scheme targets unsuspecting persons and uses scare tactics to defraud them of their resources,” Acting Inspector General Stone said. “Citizens should be very careful and avoid responding to suspicious calls. If an unknown person pressures you on the phone into providing payments or making purchases for odd reasons, don’t think twice about hanging up.”
If a person receives a similar suspicious call from someone alleging to be from the OIG, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.
If a person has questions about any communication—phone call, email, letter, or text—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy. (Those who are deaf or hard-of-hearing can call Social Security’s TTY number at 1-800-325-0778.)
For more information, contact Andrew Cannarsa, OIG’s Communications Director, at (410) 965-2671.