Reduce the Hearings Backlog and Prevent its Recurrence

The timeliness and accuracy of SSA's disability decisions at the hearing adjudicative level is at the forefront of congressional and Agency concerns.

Since Fiscal Year 2008, SSA has directed increased resources to improve hearing timeliness and process more hearings. Since FY 2008, average processing time dropped by about 31 percent, from an average of 514 days in FY 2008 to an average of 353 days at the end of FY 2012.  

However, an increased number of applicants has led to an increase in the hearings backlog. As of July 2013, SSA's hearings backlog was approximately 838,000 cases--about 22,000 cases higher than the backlog at the beginning of FY 2013.  

SSA continues to implement a plan to eliminate the backlog of disability hearing requests and prevent its occurrence. The following reports illustrate our efforts related to the issue. 

Congressional Response Report: Scheduled Hearings

DATE: Thursday, April 22, 2010
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Congressional Response Report: Hearing Office Backlogs in Missouri

DATE: Monday, March 1, 2010
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Hearing Office Performance and Staffing

DATE: Monday, February 1, 2010
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Congressional Response Report: Hearing Office Disposition Rates

DATE: Thursday, January 14, 2010
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Hearing on Clearing the Disability Claims Backlogs: The Social Security Administration's Progress and New Challenges Arising From the Recession

DATE: Thursday, November 19, 2009

Aged Claims at the Hearing Level

DATE: Friday, September 25, 2009
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Office of Disability Adjudication and Review Management Information

DATE: Monday, August 3, 2009
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Electronic File Assembly

DATE: Friday, June 26, 2009
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Congressional Response Report: Customer Service Issues at the Dover Hearing Office

DATE: Monday, October 27, 2008
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Hearing Office Remand Processing

DATE: Monday, September 29, 2008
pdf download View the PDF
View the Text

Pages