Reduce the Hearings Backlog and Prevent its Recurrence

The hearings process is a key piece of SSA's disability process, providing the public with an opportunity to appeal an earlier State Disability Determination Services decision.

However, SSA has experienced a growing hearing backlog and increasing case processing times in recent years, causing the public to wait longer for decisions. SSA’s pending hearing backlog grew from about 694,000 cases at the end of June 2010 to approximately 955,000 at the end of June 2014. Average processing time on hearings has also increased from 415 days in June 2010 to 437 days in June 2014.

SSA continues to implement a plan to eliminate the backlog of disability hearing requests and prevent its occurrence. The following reports illustrate our efforts related to the issue. 

Joint Hearing on the Social Security Disability Claims Backlogs

DATE: Tuesday, April 27, 2010

Congressional Response Report: Scheduled Hearings

DATE: Thursday, April 22, 2010
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Congressional Response Report: Hearing Office Backlogs in Missouri

DATE: Monday, March 1, 2010
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Hearing Office Performance and Staffing

DATE: Monday, February 1, 2010
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Congressional Response Report: Hearing Office Disposition Rates

DATE: Thursday, January 14, 2010
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Hearing on Clearing the Disability Claims Backlogs: The Social Security Administration's Progress and New Challenges Arising From the Recession

DATE: Thursday, November 19, 2009

Aged Claims at the Hearing Level

DATE: Friday, September 25, 2009
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Office of Disability Adjudication and Review Management Information

DATE: Monday, August 3, 2009
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Electronic File Assembly

DATE: Friday, June 26, 2009
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Congressional Response Report: Customer Service Issues at the Dover Hearing Office

DATE: Monday, October 27, 2008
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