Invest in Information Technology Infrastructure to Support Current and Future Workloads

SSA uses a variety of technologies, including telephone service, the Internet, and videoconferencing to deliver services to its customers. Without proper information technology infrastructure, SSA would not be able to manage its current workloads and those projected for the future. 

Today, SSA faces the challenge of how to best use technology to meet the Agency’s increasing workloads. In addition, Congress, SSA’s Advisory Board, the OIG, and others have concerns about SSA’s system continuity and availability, system modernization efforts, IT service delivery, and IT strategic planning and management of IT investments.  

The following audit reports delve into this challenge in more details and our efforts to address it. 

Physical Security at Remote Hearing Sites in Region I (Limited Distribution)

DATE: Friday, April 21, 2006
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Assessing the Application Controls for the Social Security Administration's Integrated Disability Management System

DATE: Thursday, March 23, 2006
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Physical Security at the Southeastern Program Service Center (Limited Distribution)

DATE: Wednesday, January 25, 2006
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Assessment of the Adequacy of the Social Security Administration's Controls Over the Use of Signature Proxies on Applications for Benefits (Limited Distribution)

DATE: Wednesday, December 21, 2005
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Fiscal Year 2005 Evaluation of the Social Security Administration's Compliance with the Federal Information Security Management Act

DATE: Friday, September 16, 2005
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State Disability Determination Services' Removal of Sensitive Information from Excessed Computers

DATE: Thursday, August 4, 2005
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Access to Secured Areas in Region I Hearing Offices

DATE: Monday, January 31, 2005
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The Social Security Administration's Compliance with the Employee Retirement Income Security Act

DATE: Thursday, October 14, 2004
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Fiscal Year 2004 Evaluation of the Social Security Administration?s Compliance with the Federal Information Security Management Act

DATE: Thursday, September 30, 2004
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The Impact on Network Security of the Social Security Administration's Operating Systems' Conversion

DATE: Friday, September 17, 2004
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