Invest in Information Technology Infrastructure to Support Current and Future Workloads

SSA uses a variety of technologies, including telephone service, the Internet, and videoconferencing to deliver services to its customers. Without proper information technology infrastructure, SSA would not be able to manage its current workloads and those projected for the future. 

Today, SSA faces the challenge of how to best use technology to meet the Agency’s increasing workloads. In addition, Congress, SSA’s Advisory Board, the OIG, and others have concerns about SSA’s system continuity and availability, system modernization efforts, IT service delivery, and IT strategic planning and management of IT investments.  

The following audit reports delve into this challenge in more details and our efforts to address it. 

Security of the Social Security Administration’s Wireless Networks (Limited Distribution)

DATE: Tuesday, February 11, 2014
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SSA's Compliance with the Federal Information Security Management Act of 2002 for Fiscal Year 2013

DATE: Tuesday, November 26, 2013
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Cost Savings Planned and Achieved Through SSA's Information Technology Development Initiatives

DATE: Tuesday, October 1, 2013
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SSA's Process to Identify and Monitor the Security of Hardware Devices Connected to its Network

DATE: Tuesday, October 1, 2013
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Access to Social Security Administration Data at the Disability Determination Services

DATE: Tuesday, January 29, 2013
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SSA’s Compliance with the Federal Information Security Management Act of 2002 for Fiscal Year 2012

DATE: Thursday, November 15, 2012
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Cloud Computing at the Social Security Administration

DATE: Monday, September 24, 2012
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The Physical Security of the Social Security Administration’s Contractor Owned and Operated Off-site Storage Facility

DATE: Friday, September 14, 2012
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The Social Security Administration’s Implementation of the Future Systems Technology Advisory Panel Recommendations

DATE: Monday, August 20, 2012
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Contractor Security of the Social Security Administration’s Homeland Security Presidential Directive 12 Credentials

DATE: Friday, June 1, 2012
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