Improve the Timeliness and Quality of the Disability Process

SSA is facing a considerable increase in initial and reconsideration disability claims, resulting in a significant backlog. The Agency received about 3.2 million initial claims and more than 832,000 reconsideration claims in Fiscal Year 2012. In addition, in June 2013, SSA had over 731,000 initial disability claims pending.

The following reports address efforts to reduce this backlog and improve the timeliness and quality of the disability process. 

Social Security Inspector General Report: Aged Beneficiaries in Need of Representative Payees

DATE: Saturday, March 20, 2010

Administrative Costs Claimed by the Arizona Disability Determination Services

DATE: Monday, March 8, 2010
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Alabama Disability Determination Service's Business Process for Adjudicating Disability Claims

DATE: Wednesday, February 17, 2010
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Military Service Casualty Cases

DATE: Thursday, December 17, 2009
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Administrative Costs Claimed by the Michigan Disability Determination Services

DATE: Wednesday, September 30, 2009
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Indirect Costs Claimed by the New Mexico Disability Determination Services

DATE: Wednesday, September 30, 2009
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Congressional Response Report: Impact of the Social Security Administration's Claims Process on Disability Beneficiaries

DATE: Friday, September 4, 2009
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Administrative Costs Claimed by the Massachusetts Disability Determination Services

DATE: Wednesday, August 26, 2009
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

National Rollout of Quick Disability Determinations

DATE: Wednesday, May 13, 2009
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Processing of Railroad Worker Disability Claims

DATE: Tuesday, May 12, 2009
pdf download View the PDF
pdf View the Summary PDF
View the Text
View the Summary Text

Pages