Improve the Timeliness and Quality of the Disability Process

SSA is facing a considerable increase in initial and reconsideration disability claims, resulting in a significant backlog. The Agency received almost 3 million initial claims and more than 784,000 reconsideration claims in Fiscal Year 2013. In addition, in July 2014, SSA had over 662,000 initial disability claims pending.

The following reports address efforts to reduce this backlog and improve the timeliness and quality of the disability process. 

Administrative Costs Claimed by the Kentucky Disability Determination Services

DATE: Friday, February 20, 2009
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Indirect Costs Claimed by the Texas Disability Determination Services

DATE: Monday, January 26, 2009
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Disability Claims Overall Processing Times

DATE: Friday, December 19, 2008
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Fiscal Year 2008 Inspector General Statement on the Social Security Administration's Major Management and Performance Challenges

DATE: Wednesday, November 5, 2008
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Fiscal Year 2008 Inspector General Statement on the Social Security Administration's Major Management and Performance Challenges

DATE: Wednesday, November 5, 2008
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Fiscal Year 2008 Inspector General Statement on the Social Security Administration's Major Management and Performance Challenges

DATE: Wednesday, November 5, 2008
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Fiscal Year 2008 Inspector General Statement on the Social Security Administration's Major Management and Performance Challenges

DATE: Wednesday, November 5, 2008
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Fiscal Year 2008 Inspector General Statement on the Social Security Administration's Major Management and Performance Challenges

DATE: Wednesday, November 5, 2008
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Fiscal Year 2008 Inspector General Statement on the Social Security Administration's Major Management and Performance Challenges

DATE: Wednesday, November 5, 2008
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Fiscal Year 2008 Inspector General Statement on the Social Security Administration's Major Management and Performance Challenges

DATE: Wednesday, November 5, 2008
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