Improve the Timeliness and Quality of the Disability Process

SSA is facing a considerable increase in initial and reconsideration disability claims, resulting in a significant backlog. The Agency received almost 3 million initial claims and more than 784,000 reconsideration claims in Fiscal Year 2013. In addition, in July 2014, SSA had over 662,000 initial disability claims pending.

The following reports address efforts to reduce this backlog and improve the timeliness and quality of the disability process.