Improve Customer Service

For the past 79 years, the public has depended on SSA’s programs. Whether it is after the loss of a loved one, the onset of disability, or during the transition from work to retirement, SSA touches the lives of virtually every person in America. 

The following reports address efforts to improve customer service. 

The Social Security Administration's Procedures for Addressing Employee-Related Allegations in Region IV

DATE: Tuesday, June 22, 2004
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The Social Security Administration's Regional Office Procedures for Addressing Employee-Related Allegations in Region VIII

DATE: Tuesday, June 22, 2004
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2004 Spring Semiannual Report

DATE: Wednesday, May 26, 2004

The Social Security Administration's Representative Payee Selection Process

DATE: Friday, May 21, 2004
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The Social Security Administration's Regional Office Procedures for Addressing Employee-Related Allegations in Region IX

DATE: Monday, May 17, 2004
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Congressional Response Report: The Social Security Administration's Policies and Procedures Concerning the Rural Development Act of 1972

DATE: Monday, May 10, 2004
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Conserved Funds for Deceased Beneficiaries with Non-Related Representative Payees

DATE: Thursday, March 18, 2004
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Evaluation of the Accelerated eDib System - Fifth Assessment

DATE: Wednesday, March 10, 2004
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Cabinet for Families and Children, Department for Community Based Services, Division of Protection and Permanency - An Organizational Representative Payee for the Social Security Administration

DATE: Wednesday, March 10, 2004
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The Social Security Administration?s Regional Office Procedures for Addressing Employee-Related Allegations in Region VI

DATE: Monday, March 8, 2004
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