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Review of Administratively Uncontrollable Overtime

DATE: Friday, January 31, 1997
REPORT NUMBER: A-13-97-92001
MANAGEMENT ISSUE: Improve Customer Service
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Reading Level for Spanish-Speaking Clients Receiving Social Security Administration Spanish Language Notices

DATE: Thursday, January 30, 1997
REPORT NUMBER: A-06-96-62200
MANAGEMENT ISSUE: Improve Customer Service
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Unresolved Internal Revenue Service Alerts

DATE: Tuesday, January 21, 1997
REPORT NUMBER: A-13-97-61007
MANAGEMENT ISSUE: Reduce Improper Payments and Increase Overpayment Recoveries
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Monitoring Representative Payee Performance: The Accounting Review Process

DATE: Monday, January 6, 1997
REPORT NUMBER: A-09-96-64209
MANAGEMENT ISSUE: Improve Customer Service
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Monitoring Representative Payee Performance: The Accounting Form

DATE: Monday, January 6, 1997
REPORT NUMBER: A-09-96-64204
MANAGEMENT ISSUE: Improve Customer Service
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Monitoring Representative Payee Performance: Nonresponding Payees

DATE: Monday, December 16, 1996
REPORT NUMBER: A-09-96-64208
MANAGEMENT ISSUE: Improve Customer Service
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Social Security Coverage of State and Local Government Employees

DATE: Friday, December 13, 1996
REPORT NUMBER: A-04-95-06013
MANAGEMENT ISSUE: Reduce Improper Payments and Increase Overpayment Recoveries
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Inspector General's Report on SSA's Fiscal Year 1996 Financial Statements

DATE: Friday, November 22, 1996
REPORT NUMBER: A-13-96-51001
MANAGEMENT ISSUE: Strengthen Planning, Transparency, and Accountability
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Test of Satisfaction Scales

DATE: Wednesday, October 23, 1996
REPORT NUMBER: A-02-96-02204
MANAGEMENT ISSUE: Strengthen Planning, Transparency, and Accountability
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