Audit Reports

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The Social Security Administration's Site Reviews of Representative Payees

DATE: Wednesday, April 30, 2003
REPORT NUMBER: A-13-01-11042
MANAGEMENT ISSUE: Improve Customer Service
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Congressional Response Report: Applicant Experiences with Retirement Insurance Benefit Internet Claim Applications

DATE: Monday, March 7, 2011
REPORT NUMBER: A-07-10-20167
MANAGEMENT ISSUE: Improve Customer Service
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Representative Payee Audit of the Rescue Mission of Utica (Limited Distribution)

DATE: Friday, August 12, 2005
REPORT NUMBER: A-02-05-45097
MANAGEMENT ISSUE: Improve Customer Service

Audit of the Community Counseling Centers of Chicago ? A Fee-for-Service Representative Payee for the Social Security Administration

DATE: Tuesday, July 15, 2003
REPORT NUMBER: A-13-03-13002
MANAGEMENT ISSUE: Improve Customer Service
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The Social Security Administration's Program for Monitoring the Quality of Telephone Service Provided to the Public

DATE: Thursday, July 31, 1997
REPORT NUMBER: A-13-96-52001
MANAGEMENT ISSUE: Improve Customer Service
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Individual Representative Payees for the Social Security Administration in the Denver Region

DATE: Monday, March 21, 2005
REPORT NUMBER: A-07-05-15055
MANAGEMENT ISSUE: Improve Customer Service
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The Social Security Administration's Effectiveness in Tracking Magnetic Media Wage Reports Returned to Employers

DATE: Friday, June 18, 1999
REPORT NUMBER: A-03-96-31003
MANAGEMENT ISSUE: Improve Customer Service
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The Social Security Administration's Management of Its Freedom of Information Act Activities

DATE: Monday, September 27, 1999
REPORT NUMBER: A-13-98-01027
MANAGEMENT ISSUE: Improve Customer Service
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Congressional Response Report: The Social Security Administration's Relocation of the Office of Hearings and Appeals in Columbus, Ohio (Limited Distribution)

DATE: Wednesday, November 27, 2002
REPORT NUMBER: A-13-03-23051
MANAGEMENT ISSUE: Improve Customer Service

Restricted Countries: Controls over Internet Claim Applications and Payments to Beneficiaries

DATE: Tuesday, June 5, 2012
REPORT NUMBER: A-05-10-20180
MANAGEMENT ISSUE: Improve Customer Service
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