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Management of Allegations by the Social Security Administration's Office of Systems

DATE: Friday, October 15, 2004
REPORT NUMBER: A-13-04-14047
MANAGEMENT ISSUE: Improve Customer Service
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The Social Security Administration's Use of Customer Comment Cards

DATE: Tuesday, April 29, 1997
REPORT NUMBER: A-02-96-02203
MANAGEMENT ISSUE: Improve Customer Service
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The Social Security Administration's Office of Systems' Training Program

DATE: Friday, October 28, 2005
REPORT NUMBER: A-13-05-15031
MANAGEMENT ISSUE: Improve Customer Service
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Non-Council 220 Union Representative and Manager Observations on the Use and Management of Official Time at the Social Security Administration

DATE: Thursday, December 17, 1998
REPORT NUMBER: A-02-98-02002
MANAGEMENT ISSUE: Improve Customer Service
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Best Practices in Federal Paper Records Management

DATE: Monday, June 23, 2003
REPORT NUMBER: A-04-03-13030
MANAGEMENT ISSUE: Improve Customer Service
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Internal Control Review of the Office of Earnings Operations Processing of Remittances and Handling of Mail (Limited Distribution)

DATE: Friday, August 9, 2002
REPORT NUMBER: A-15-01-21030
MANAGEMENT ISSUE: Improve Customer Service

Payments Made to Selected Representative Payees after the Deaths of Social Security Beneficiaries

DATE: Tuesday, September 18, 2001
REPORT NUMBER: A-13-01-21028
MANAGEMENT ISSUE: Improve Customer Service
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Congressional Response Report: Financial Institutions Deducting Fees and Garnishments from Social Security Benefits

DATE: Wednesday, July 2, 2008
REPORT NUMBER: A-15-08-28031
MANAGEMENT ISSUE: Improve Customer Service
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Social Security Administration's Management of Congressional Inquiries

DATE: Monday, September 23, 2002
REPORT NUMBER: A-13-02-12011
MANAGEMENT ISSUE: Improve Customer Service
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Direct Deposit Changes Initiated Through Financial Institutions and SSA’s Internet and Automated 800-Number Applications (Limited Distribution)

DATE: Thursday, December 20, 2012
REPORT NUMBER: A-14-12-21271
MANAGEMENT ISSUE: Improve Customer Service
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