Identifying Requirements for the Disability Case Processing System Based on Findings from Prior Audits

Date: 
Tuesday, November 9, 2010
Report Number: 
A-44-10-20101
Report Type: 
Audit Report
Office Affiliation: 

Disability determinations under SSA’s Disability Insurance and Supplemental Security Income programs are performed by disability determination services (DDS) in each State or other responsible jurisdiction.

The DDS environment consists of 5 systems, customized to 54 DDS software sets that the Agency describes as rigid, outdated, and resource intensive.

To address these issues, SSA plans to replace the five systems with a common Disability Case Processing System (DCPS). SSA plans to implement DCPS incrementally, starting with beta testing for a small number of users in the summer of 2011.

In this audit, we identified potential requirements for SSA to consider as it develops DCPS.