Training and Development of Hearing Office Group Supervisors

Date: 
Monday, December 10, 2012
Report Number: 
A-12-12-11240
Report Type: 
Audit Report
Office Affiliation: 

Under the Office of Disability Adjudication and Review's (ODAR) Leadership and Management Training program, Groups Supervisors undergo classroom instruction, participate in on-the-job and video training, and work with mentors. Training was designed to allow new and tenured GSs to remain current on such topics as electronic business processes, disability policies, hearing procedures, and personnel management.

We conducted this audit to determine whether ODAR provided group supervisors with sufficient training to maintain their requisite skills and successfully perform their duties as first-line supervisors.