We issued this report to determine the outstanding overpayment balance that may remain uncollected because, at the agreed monthly repayment amount, the repayment period would exceed the individual’s life expectancy.
The Social Security Administration (SSA) attempts to pay the right person the right amount at the right time. However, given the size and complexity of the programs the Agency administers, payment errors do occur. An overpayment is the amount an individual has received that exceeds the amount the individual should have been paid.
When an individual is overpaid, the overpayment must be resolved by recovery, waiver, a determination that the overpayment either did not exist or was uncollectible, or any combination of these.
Our review focused on Old-Age, Survivors and Disability Insurance (OASDI) beneficiaries and Supplemental Security Income (SSI) recipients who had an outstanding balance greater than $1,000 and had entered into a repayment agreement with SSA as of October 2014.