Integrated Life Choices, an Organizational Representative Payee for the Social Security Administration

Date: 
Monday, April 28, 2014
Management Issue: 
Report Number: 
A-07-14-24001
Report Type: 
Audit Report
Office Affiliation: 

Some individuals cannot manage or direct the management of their finances because of their youth or mental and/or physical impairments. Congress granted SSA the authority to appoint representative payees to receive and manage these beneficiaries’ payments. Representative payees are responsible for managing benefits in the beneficiaries’ best interest.

Our objective was to determine whether Integrated Life Choices (1) had effective safeguards over the receipt and disbursement of Social Security benefits, (2) used and accounted for Social Security benefits in accordance with Social Security Administration (SSA) policies and procedures, and (3) adequately protected personally identifiable information.