SSA’s Office of Systems designs, develops, and implements new software to support SSA’s program, administrative, management information, and office automation systems. To do so, the Office of Systems must take advantage of current and emerging technologies and acquire skilled personnel.
On September 10, 2010, SSA awarded the Information Technology Support Services Contract (contract number SS00-10-60082) to Northrop Grumman Systems Corporation (NG) for skilled information technology (IT) support services. The contract period was 7 years: 1 base year and six, 1-year options. SSA issues task orders against the contract on a firm-fixed-price, time-and-materials basis. Through option year 1, SSA had authorized about $73.5 million under the contract.
The objective of this report was to ensureSSA received the services for which it contracted with NG and review the services NG provided and related costs charged to the Agency for adherence to the negotiated contract terms and applicable regulations.