Monitoring Controls for the Consent Based Social Security Number Verification Program

In Fiscal Year 2009, SSA implemented he Consent Based Social Security Number Verification (CBSV) program, which is a centralized, automated process that quickly assists companies with consent-based SSN verification for non-program related reasons.

To use CBSV, companies must complete the registration process; pay registration and transaction fees; and obtain written consent from the individual before verifying their SSN, as required by the Privacy Act. Companies are required to hire a certified public accountant to ensure they are complying with the User Agreement and are properly obtaining consent.

In this report, we found that SSA's monitoring controls for the CBSV program need to be improved, for several reasons. See the full report for more.