Audit Reports by Fiscal Year - 2014

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Field Office Performance

DATE: Friday, November 8, 2013
REPORT NUMBER: A-15-12-11290
MANAGEMENT ISSUE: Improve Customer Service
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Integrated Life Choices, an Organizational Representative Payee for the Social Security Administration

DATE: Monday, April 28, 2014
REPORT NUMBER: A-07-14-24001
MANAGEMENT ISSUE: Improve Customer Service
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Representative Payee Selections Pending in the Representative Payee System

DATE: Thursday, February 27, 2014
REPORT NUMBER: A-09-12-11252
MANAGEMENT ISSUE: Improve Customer Service
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Representative Payees and Beneficiaries Who Were Residing in Different States

DATE: Wednesday, August 27, 2014
REPORT NUMBER: A-02-14-14044
MANAGEMENT ISSUE: Improve Customer Service
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Bond and Financial Credit Risk Requirements for Non-governmental Fee-for-Service Representative Payees

DATE: Friday, March 28, 2014
REPORT NUMBER: A-05-12-11225
MANAGEMENT ISSUE: Improve Customer Service
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Group and Boarding Homes Serving as Representative Payees

DATE: Tuesday, April 22, 2014
REPORT NUMBER: A-13-12-12129
MANAGEMENT ISSUE: Improve Customer Service
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Chicago Region Large Volume Individual Representative Payee for the Social Security Administration

DATE: Friday, May 23, 2014
REPORT NUMBER: A-15-13-13113
MANAGEMENT ISSUE: Improve Customer Service
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The Social Security Administration’s Reduction in Field Office Operating Hours

DATE: Thursday, August 7, 2014
REPORT NUMBER: A-01-14-14039
MANAGEMENT ISSUE: Improve Customer Service
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Representative Payees Residing in Foreign Countries or U.S. Territories Who Represent Beneficiaries Residing in the United States

DATE: Friday, November 8, 2013
REPORT NUMBER: A-02-13-13048
MANAGEMENT ISSUE: Improve Customer Service
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Benefit Payments Managed by Representative Payees of Children in California’s Foster Care Program

DATE: Thursday, August 14, 2014
REPORT NUMBER: A-13-13-23029
MANAGEMENT ISSUE: Improve Customer Service
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